Connect with us
Whether you’d like to drop-off furniture at our Furniture Bank, volunteer with our Refugee Services team, or make a donation, our team would love to hear from you. Find our contact information, office hours, and more below.
Furniture Bank
For questions about donating furniture email furnituredonations@matthewhouseottawa.org or call at 613-591-6681 x 2512.
Our furniture warehouse is located at: 340 Legget Dr. Door 53, Ottawa, ON K2K 1Y6
furniture bank office hours
Monday to Friday
9:00 am — 5:00 pm
Furniture drop-off
If you’d like to drop furniture off at our warehouse, you can do so at these hours:
Monday to Friday
10:00 am — 3:00 pm
Saturday
9:00 am — 2:30 pm
furniture pick-up
To book our furniture pick-up service please call 1-888-432-8449 or complete this form.
For all other furniture bank inquiries email fbinfo@matthewhouseottawa.org or call 613-591-6681 x 2511.
Refugee Services
380 Centrepointe Drive Ottawa ON, K2G 6A1
Phone: 613-591-6681 x3503
Fax: 613-422-3860
Email: info@matthewhouseottawa.org
HOURS of OPERATION
Monday to Friday
9:00 am — 5:00 pm
Other Inquiries
volunteer related
For volunteer related questions, please contact Shemi at volunteer@matthewhouseottawa.org.
media
For media inquiries, please contact Sandra at sandra@matthewhouseottawa.org.
If you are interested in consulting MHO for an interview, please consider reviewing the UNHCR’s journalism guide.
financial donations
For questions regarding financial donations, including making a donation and tax receipts, please contact Sandra at sandra@matthewhouseottawa.org.
To donate by mail, make donation out to “Matthew House Ottawa” and send to:
380 Centrepointe Drive
Ottawa ON K2G 6A1
For all other inquiries please send us an email and we'll make sure the best person responds ASAP.